Exchange Pool Operations Intern

Customer Support / Sales & Marketing Material Planning Location Stans

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

Your Tasks
  • Maintain the Exchange Pool Stock Level overview by updating the Stock Level List daily using relevant SAP and operational data. Check stock data for completeness and consistency and flag zero-stock, critical-stock, and data-quality issues
  • Maintain the Core Return Management overview, ensuring open cases, return dates, part numbers, serial numbers, Service Center details, and follow-up status are accurately recorded
  • Monitor open core returns from Service Centers and internal maintenance, send reminders, document feedback, and support compliance with agreed or contractual return timelines
  • Coordinate missing or incorrect core information by forwarding the Missing Information Form, tracking responses, and updating records until the case can proceed
  • Check required documentation and references, including customers reports and sales delivery information, part and serial numbers, and removal data, and escalate unresolved discrepancies
With this you convince us
  • Currently pursuing a Bachelor's or Master's degree in Business Administration, Supply Chain Management, Operations, or a related field
  • Confident use of Excel for structured data entry, basic calculations, filters, lookups, and list maintenance
  • Ability to work with SAP and shared mailboxes and to check operational data and documentation for accuracy, completeness, and consistency
  • Analytical mindset with the ability to identify missing, incorrect, or inconsistent information and escalate exceptions appropriately
  • Knowledge of Power BI is an advantage
  • Fluent English skills are required; German language skills would be a strong advantage, along with a customer and service-oriented mindset
What we offer
  • A committed, international team and unique projects 
  • Flexible working hours and individual pension solutions 
  • Support for training and opportunities for personal and professional development 
  • Discounted meals in our staff restaurant and various discounts for employees 
  • Team events at which we celebrate our successes together 
Become part of the Pilatus family
  • We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
  • For impressions: Check Instagram «pilatusaircraft»