Field Service Engineer
Bühler Group in Casablanca, Morocco is looking for a passionate professional to join our team as a Field Service Engineer. This position is responsible for providing remote and on-site support for Bühler equipment, production lines, and automation systems, ensuring inspections, maintenance, quality service, customer satisfaction, and accurate documentation.
- Perform technical field service activities, including machine inspections, maintenance, repairs, troubleshooting, installations, and machine control support.
- Support customers remotely and on-site by consulting, troubleshooting, recommending products and services, and building strong customer relationships.
- Participate in modernization and upgrade projects for machines, cells, production lines, and plants.
- Prepare detailed reports for customers and internal teams to support follow-up actions, service opportunities, parts, upgrades, and modifications.
- Promote Bühler's safety culture by conducting risk assessments, safety checks, and following all safety rules.
- Support team development and service sales by providing technical input, coordinating complex maintenance work, supervising engineers, and training new field service engineers as experience grows.
- Diploma or certificate in electrical, mechanical, or process automation.
- Minimum 3-5 years of experience as a service Engineer.
- Fluent communication skill in English, French and Arabic language.
- Ability to read and interpret technical documentation and diagrams.
- Strong communication, teamwork, problem-solving, and customer focus.
- Willingness to travel and valid driver's license.
- Industry equipment knowledge, and MS Office/SAP skills are preferred.
Questions? We are happy to answer them!
Links you may find useful
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.