Service & Sales
Field Service Engineer
This is where you'll excel
- Performance of machine inspections, repairs and parts replacements – ie. roll changes for food refiners (includes: replacement of gears, bearings, hydraulics, etc).
- Performance of service jobs on a machine basis, scheduled (preventative) and unscheduled (breakdown)
- Specialist mechanical troubleshooting, repair and configuration
- Machine control setup and adjustments – machine startup.
- Performance of complex retrofits
- Generating of delegation reports
- Support of Engineering and Sales in technical matters
- Consulting/troubleshooting over the phone. Provide guidance and instructions to customer's technical team
- Customer consulting on spare and wear parts plus retrofit packs and control systems
- Instruction of customer personnel on site or in the Training Center
These are the skills you'll need
- Minimum of 5 years of professional experience as a Service Engineer in a similar industry - chocolate or confectionary preferable
- Mechanical Engineering education
- Successful completion of training program “Level 2 Service Engineer”
- Knowledge of chocolate process - preferable
- Knowledge of the range of equipment of the relevant business units plus knowledge of older machine series
- Basic knowledge of the process technology used in the business units and the areas of food safety and ATEX
- Ability to interpret (foreign-language) factory regulations
- Good knowledge of English as the corporate language in its spoken and written form
These are the benefits you'll enjoy!
Career and personal development
Career and personal development
We deliver a broad spectrum of learning opportunities through videos, e-learnings, classroom trainings, and webinars that offer training in formats that are short, relevant, engaging, personalized, and mobile.
Learning platform
Learning platform
Welcome to a world of over 16,000 possibilities for further training!
Diverse and inclusive workplace
Diverse and inclusive workplace
We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.
Family-owned business culture
Family-owned business culture
We have more than 160 years of company history. This means that we are a company that thinks and invests for the long-term - in innovations, our employees and our business success.
Cross-cultural working environment
Cross-cultural working environment
The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.
Flexible working options and hybrid working
Flexible working options and hybrid working
We offer flexible working options and a hybrid working model where positions allow. This enables you to balance your professional and private life.
Questions? We are happy to answer them!
Mary Juliet Conti
Links you may find useful
Creating impact together at Bühler!
Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.
Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.